Conference Day 2: Thursday, 13th June 2024

Explore the implications of Digital Identity Legislation, a pivotal development providing a secure, convenient, and voluntary method to verify identity. Delve into the intricacies of these emerging digital identity standards, examining their impact on security, convenience, and user adoption. Gain insights into how this legislation transforms the landscape, offering a seamless and privacy-conscious approach to identity verification. 

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Margo Stephen

Member - Minister’s Expert Panel on Digital ID
Australian Government Department of Finance

9:30 am - 10:00 am TRANSFORMING DIGITAL IDENTITY THROUGH AUTOMATION AND AI

Rajesh Maruvada - Digital Platform Delivery Manager, Suncorp Group
  • Discover how AI is reshaping the verification process.
  • Explore the capabilities of Machine Learning in adapting roles and responsibilities.
  • Understand how analytics derived from AI and ML can provide deep insights into employee performance.
  • Explore the role of AI in automating compliance with regulatory standards. 
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Rajesh Maruvada

Digital Platform Delivery Manager
Suncorp Group

10:00 am - 10:20 am Q&A Quickfire – Your Questions Answered by the Experts

10:20 am - 10:50 am STRIKING THE FRICTION BALANCE: NAVIGATING CUSTOMER TRUST IN IDENTITY VERIFICATION

Oakley Kaddish - Head of Product | Customer Identity & Digital Responsibility, endeavourX
Simon Bur - Head of Digital Product Development, NGM Group

Explore the delicate equilibrium between friction and frictionless processes in identity verification, recognising that a lack of visible friction can impact perceived security. Delve into strategies for identifying new customers in a landscape where visible protection is crucial, and the dark web poses a continuous threat. Discuss the unique challenges presented by different environments and the evolving information and compliance requirements. Uncover how banks can adhere to essential protocols while strategically introducing friction into specific processes. Investigate the role of biometric identification in establishing trust with new customers and maintaining the delicate balance between a seamless experience and robust security measures. 

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Oakley Kaddish

Head of Product | Customer Identity & Digital Responsibility
endeavourX

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Simon Bur

Head of Digital Product Development
NGM Group

IAM serves as the gatekeeper, regulating and verifying user access to critical systems and data. By implementing robust authentication processes, access controls, and authorisation mechanisms, IAM fortifies an organisation’s defenses against unauthorised access and also ensures the right individuals have the appropriate levels of access. As cyber threats continue to escalate in sophistication, the role of IAM becomes increasingly indispensable, forming a fundamental layer in the comprehensive cybersecurity strategy essential for protecting against data breaches and unauthorised intrusions. 

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Didar Chy

Information Technology Security Architect
Reserve Bank of Australia

11:20 am - 11:40 am Q&A Quickfire – Your Questions Answered by the Experts

11:40 am - 12:10 pm Morning Break and Industry Insight

Enjoy a coffee and morning snack with a side of lively conversations with your peers! 

Digital Identity and Access Management (IAM) is undergoing a transformative evolution, driven by technological advancements and the evolving threat landscape. In this session discuss technology trends such as

  • Biometric Authentication
  • User-Centric IAM Solutions
  • Zero-Trust Security Models
  • Automation and AI Integration
  • Decentralised Identity Technologies 
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Kritika Joon

Manager, Emerging Technologies and Innovation
iCareNSW

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Abhijitt Mukharjji

Enterprise Security Architect, Global ICT
Lendlease

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Chris Ong

Manager - Identity and Access Management
Insignia Financial

12:40 pm - 1:10 pm BUILDING YOUR DIGITAL IDENTITY SPACE: NAVIGATING THE CHALLENGES AND BEST PRACTICES OF DIGITAL IDENTITY

Sam Fariborz - CISO, David Jones
Michael West - Identity Product Owner, Chemist Warehouse

This session will explore the challenges in the digital identity space, confronting issues that impact both employees and customers. From security threats to regulatory compliance, this session will navigate the complexities that organisations consistently encounter. The session will provide a comprehensive exploration of strategies to overcome these challenges. By spotlighting effective solutions and industry best practices, attendees will gain insights into building a digital identity space that fosters trust, security, and seamless experiences for all stakeholders.

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Sam Fariborz

CISO
David Jones

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Michael West

Identity Product Owner
Chemist Warehouse

1:10 pm - 1:40 pm IAM FROM COST CENTRE TO BUSINESS ENABLEMENT

Chris Ong - Manager - Identity and Access Management, Insignia Financial
  • Understanding how organisations are leveraging IAM to drive business initiatives and enhance overall efficiency.
  • Facilitating secure and seamless access to resources while empowering organisations to adapt quickly to changing business landscapes.
  • Examining how organisations are streamlining processes, reducing costs and improving user experiences as IAM transitions. 
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Chris Ong

Manager - Identity and Access Management
Insignia Financial

1:40 pm - 2:00 pm Q&A Quickfire – Your Questions Answered by the Experts

2:00 pm - 2:30 pm Lunch Break and Industry Insight

Enjoy lunch with a side of lively conversation with your peers! 

2:30 pm - 3:10 pm DIGITAL IDENTITY WEEK: SPOTLIGHT MASTERCLASSES

Got a technology, leadership, process, or strategy question? These spotlight masterclasses are your chance to fire your questions at like-minded peers and get their diagnosis on what needs to change and how. Take your pick from a series of masterclasses and let the leading digital identity minds help you find a solution! 

  • AI, RPA, IoT and Blockchain and role in Digital Identity 
  • Biometrics and Facial Recognition in Digital Identity 
  • Privileged access management 
  • Role-Based Access Control in Digital Identity 
  • Privacy and Data Security and Ethics 
  • Modern Authentication Methods and Multi-Factor Authentication 

3:10 pm - 3:40 pm Afternoon Break and Industry Insight

Enjoy an afternoon break and snacks with a side of lively conversations with your peers! 

3:40 pm - 4:10 pm EXPLORING IDENTITY PATTERNS FROM IDEATION TO IMPLEMENTATION FOR ORGANISATIONAL BENEFITS

Joe Varkey - Principal Security Architect, AIA Australia

This session will explore the journey from ideation to implementation, emphasising the significance of identity patterns and their potential benefits for the organisation. The discussion will spotlight the role of DevOps in shaping identity strategies, addressing concerns earlier in the identity cycle. The session will also provide strategies for garnering leadership support, ensuring active engagement in fostering a culture of identity-aware decision-making. 

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Joe Varkey

Principal Security Architect
AIA Australia

4:10 pm - 4:40 pm IDENTITY GOVERNANCE AND ADMINISTRATION

Kritika Joon - Manager, Emerging Technologies and Innovation, iCareNSW
  • Understand how IGA streamlines the management of user identities, ensuring a seamless and controlled environment across the enterprise.
  • Gain insights into how IGA provides security administrators with heightened visibility into the vast expanse of user identities and access privileges.
  • Explore the proactive measures offered by IGA in preventing inappropriate or risky access scenarios. 
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Kritika Joon

Manager, Emerging Technologies and Innovation
iCareNSW

4:40 pm - 5:10 pm FINAL TAKEAWAYS DIGITAL IDENTITY WEEK— THANK YOU FOR BEING PART OF THE COMMUNITY!