Agenda Day 2

Key Takeaways

 - Updates from NSW Government regarding Digital Identity

 - Navigating how digital identity policy translates into service delivery for citizens

 - The role of community trust and public communication in digital identity adoption

 - Where NSW sits in the national Digital Identity roadmap and what comes after 2026 

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Krishna Bagla

Manager, Cyber Security Operations & Implementation
NSW Government

9:00 am - 9:30 am Fireside Chat: Privilege Creep Is Inevitable, Exposure Is Not

Siddharth Rajanna - Head Chief Information Security Officer, Cyber Security, BINGO Industries

Key Takeaways:

 - Role sprawl, excessive entitlements and misaligned policies across hybrid estates.

 - How organisations are tightening least privilege without paralysing productivity.

 - Practical approaches to continuous entitlement review at scale

 - Tooling and process combinations that are actually working in complex enterprise environments 

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Siddharth Rajanna

Head Chief Information Security Officer, Cyber Security
BINGO Industries

9:30 am - 10:00 am Case Study: Trust Without Borders: Verifying Digital Credentials Across Australia and New Zealand

Cassandra Meagher - Head of Policy and Transition, Austroads

The Austroads Digital Trust Service is the infrastructure and service to enable mobile driver (mDLs) and digital credentials to be verified across jurisdictions.

  • The cross-border trust problem: verifying a digital credential issued in another state, in New Zealand, or by a global wallet provider 

  • Inside the Digital Trust Service: the shared infrastructure underpinning a federated mDL ecosystem across Australia and New Zealand 

  • Why standards matter: how ISO/IEC 18013-5, trust lists and governance make digital credentials verifiable and interoperable 

  • The global picture and the user: the mDL momentum a growing global trend, and privacy, selective disclosure and user control by design 

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Cassandra Meagher

Head of Policy and Transition
Austroads

10:00 am - 10:30 am Case Study: Securing Identity Data in Motion

Moh Rezaee - Engineering Lead - Identity, AGL Energy

Why real-time authentication flows, not data at rest, are where modern identity breaches actually happen 

How distributed systems create hidden trust gaps that attackers exploit during authentication and transitions 

Practical architecture principles for securing identity assertions, MFA enrolment, and session hand-offs at scale 

Balancing strong security with the reality of diverse customer behaviours, from passkeys to shared households and legacy constraints 

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Moh Rezaee

Engineering Lead - Identity
AGL Energy

10:30 am - 11:00 am Morning Recharge in the Expo

Why real-time authentication flows, not data at rest, are where modern identity breaches actually happen 

How distributed systems create hidden trust gaps that attackers exploit during authentication and transitions 

Practical architecture principles for securing identity assertions, MFA enrolment, and session hand-offs at scale 

Balancing strong security with the reality of diverse customer behaviours, from passkeys to shared households and legacy constraints 

11:00 am - 11:30 am Case Study: Verifiable Credentials & Digital ID in Practice: What real-world applications actually demand?

Adnene Guabtni - Principal Research Scientist/Engineer, Commonwealth Scientific and Industrial Research Organisation (CSIRO)

Key Takeaways:

  • How self-managed, verifiable credentials solve the fragmentation problem of physical and digital IDs.
  • How decentralised architecture shifts trust from institutional custody to real-time, cryptographic verification of specific claims, from specific issuers, with the individual's consent.
  • Field-tested conditions for decentralised identity to scale and have the most impact.
  • A framework extending self-sovereign identity to AI agents, bringing human-managed, verifiable consent and accountability to today's largely identity-less agentic interactions.


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Adnene Guabtni

Principal Research Scientist/Engineer
Commonwealth Scientific and Industrial Research Organisation (CSIRO)

11:30 am - 12:00 pm Case Study: VicRoads' Identity Journey in Practice

Crispin Blackall - Chief Technology Officer, VicRoads

Key Takeaways:

 - What identity means now — building deeper levels of trust and providing individuals with greater security 

 - Building selfie-capture capability and continuous improvement of the verification experience 

 - Moving identity away from the physical card and why that transition is now genuinely tangible 

 - Edge cases and real-world friction encountered along the way 

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Crispin Blackall

Chief Technology Officer
VicRoads

12:00 pm - 1:00 pm Networking Lunch & VIP Hosted Lunches


Join us in the expo hall for a relaxed networking lunch with the full Digital Identity and IAM community. For invited guests, exclusive VIP lunches will run concurrently, bringing senior leaders and select partners together for high-impact conversations in a more intimate setting. 


Problem-Solving Labs: Real Scenarios. Real Pressure. Real Solutions.

1:00 pm - 2:20 pm Problem 1: An Interoperability Breakdown Has Locked Out Thousands of Users
A standards mismatch between two major systems has caused identity failure across partner platforms. You need a fix, a comms plan, and a pathway to rebuild trust — where do you start? 

1:00 pm - 2:20 pm Problem 3: Leadership Demands a 90-Day Plan to Cut Identity Program Costs by 25%
Without risking fraud, privacy, or citizen satisfaction — how do you respond? What stays, what goes, and how do you defend your choices? 

1:00 pm - 2:20 pm Problem 2: Your Identity Controls Have Been Compromised

An attacker has gained privileged access by manipulating a helpdesk employee into resetting a senior administrator's MFA credentials. You have limited visibility and critical services at risk — what's your next move? 

1:10 pm - 2:30 pm Problem 4: Your Identity System Is Under Attack from a Deepfake-Powered Scam
A coordinated spoofing attack is exploiting biometric vulnerabilities and targeting citizens across multiple services — what's your response? 

Wrap up an incredible two days with one last coffee and a final chance to reconnect with new contacts, exchange details, and say goodbye to the Digital Identity Week community. One more conversation. One more connection. Until next year! 
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Krishna Bagla

Manager, Cyber Security Operations & Implementation
NSW Government

2:30 pm - 3:00 pm Final Coffee & Farewell

Wrap up an incredible two days with one last coffee and a final chance to reconnect with new contacts, exchange details, and say goodbye to the Digital Identity Week community. One more conversation. One more connection. Until next year!