Safeguard Digital Identity. Enable Business
Operations. Maintain Security.
Australia’s premier hub for digital identity authentication and management
9th – 10th September 2025
|Swissôtel Sydney, Australia
Conference Day 1: Tuesday, 9 September 2025
8:50 am - 8:55 am
Event Director’s Opening Introduction
8:55 am - 9:00 am
Chair’s Opening remarks
Kritika Joon -
Manager, Emerging Technologies and Innovation,
iCareNSW
Navigating the Future of Identity: Mastering Regulatory Compliance & Governance
9:00 am - 9:20 am
Ministerial Address | Towards a Trusted Digital Society: State Priorities & Vision
The Hon Jihad Dib MP -
Minister for Customer Service and Digital Government,
NSW Government
Join Minister Jihad Dib as he outlines New South Wales’ digital identity priorities and the government’s broader vision for a trusted, citizen-centric digital ecosystem. This keynote will explore the state’s progress in digital service delivery, the role of trust frameworks, and the path forward in building a secure and inclusive digital future.
9:20 am - 10:00 am
Panel Discussion | Digital ID Act - Opportunities, Risks, and Obstacles
Surjeet Singh -
Head of Information Security -Identity & Access Management,
REST
Didar Chy - Information Technology Security Architect, Reserve Bank of Australia
Su Jella - Board Member, Women's Tennis Foundation
Explore the key provisions of the Digital ID Act, which was passed in 2024, and how it is shaping the future of digital identity in Australia. Panelists will discuss the opportunities it creates for enhanced security, convenience, and innovation in identity management, while also addressing the risks associated with privacy, security, and potential regulatory gaps. The conversation will also cover the obstacles that organizations may face in adapting to this new legislation, including compliance challenges and the implementation of secure digital identity systems.
10:00 am - 10:30 am
Adapting to the New Digital Identity Legislation: A Practical Guide
Fatime Hoblos -
Engineer - Identity and Access Management,
Kmart
This session will provide a comprehensive overview of the Digital Identity Act 2024 and offer practical guidance for organizations seeking to comply with the new legislation. Experts will break down the key provisions of the Act, including accreditation requirements, data privacy safeguards, and compliance measures. Attendees will gain actionable insights into how they can integrate the new regulations into their digital identity strategies, ensure that their systems meet the required standards, and avoid common pitfalls. The session will also cover the steps for achieving accreditation and the importance of maintaining ongoing compliance as the digital identity landscape continues to evolve.
10:30 am - 10:45 am
Speed Networking
10:45 am - 11:15 am
Securing Digital Identity in High-Risk Environments
Aidan Turner -
Manager - Identity and Access Management,
Downer
This session will focus on the unique challenges and strategies for securing digital identities in high-risk environments such as critical infrastructure, financial services, and government sectors. Experts will discuss how sensitive data and identities are increasingly vulnerable to cyber threats, and the advanced security measures needed to protect them. Topics will include multi-factor authentication (MFA), real-time threat detection, and incident response protocols tailored to high-risk environments. Attendees will learn best practices for securing access controls, mitigating insider threats, and ensuring compliance with strict security regulations, with real-world examples of how organizations are managing these risks effectively.
11:15 am - 11:45 am
Morning Break
Interactive Discussion Groups
11:45 am - 1:15 pm
IDG A - Driving Innovation in Digital Identity Solution
Jasmeen Grover -
Group General Manager - Resort Guest Innovation & Compliance,
Crown Resorts
Attendees attend their pre-selected interactive discussions. Delegates can select 3 topics from a choice of 6, each lasting 30 minutes. Discussion groups are hosted by experts and kept intimate to allow all attendees the opportunity to discuss their most pressing questions in an informal yet constructive approach to problem solving. Sessions are limited upon sign up so register for your chosen sessions quick!
11:45 am - 1:15 pm
IDG B - Enhancing Security & Compliance in the Digital Era
Su Jella -
Board Member,
Women's Tennis Foundation
11:45 am - 1:15 pm
IDG C - Advancing Biometric Solutions for Secure and Seamless Identity Verification
Kiera Farrell -
Cyber Security Analyst,
David Jones
Fortifying Trust: Advancing Digital Identity Security & Risk Management
1:15 pm - 2:15 pm
Lunch Break - Savor, Share, and Socialise
2:15 pm - 3:00 pm
Panel Discussion | Identity Fraud and Prevention Strategies in 2025
Santanu Lodh -
Chief Information Security Officer,
OFX
Krishna Bagla - Manager Cyber Security Operations and Implementation, NSW Government
Didar Chy - Information Technology Security Architect, Reserve Bank of Australia
Matt Slater - Customer Success Manager, Ping Identity
Explore the evolving landscape of identity fraud and the latest strategies for preventing fraud in digital identity systems. As cybercriminals become more sophisticated, organizations must adopt advanced measures to protect against identity theft, account takeovers, and other forms of fraud. Panelists will discuss emerging fraud trends in 2025, including the role of AI and machine learning in fraud detection, and the increasing importance of biometric authentication and multi-factor authentication (MFA). The discussion will also cover how organizations can enhance their fraud prevention frameworks, real-time threat detection, and user verification techniques to stay ahead of evolving threats and ensure secure digital identity management.
3:00 pm - 3:15 pm
Demonstration Drive - Identity Innovation on Display
Get up close with the latest tools driving innovation in the digital identity space. In this interactive demo showcase, leading solution providers will walk you through their platforms—demonstrating how they enable secure identity verification, seamless user experiences, interoperability, and trust at scale. Discover real capabilities, ask questions live, and explore technologies that align with your organisation’s digital identity goals.
3:15 pm - 3:45 pm
Afternoon Break
3:45 pm - 4:25 pm
Panel Discussion | Navigating Regulatory Challenges: Data Privacy and Compliance in Digital Identity
Kritika Joon -
Manager, Emerging Technologies and Innovation,
iCareNSW
Jasmeen Grover - Group General Manager - Resort Guest Innovation & Compliance, Crown Resorts
Focus on the regulatory complexities surrounding digital identity management, especially in the context of data privacy laws like GDPR and AML/KYC regulations. Panelists will discuss how organizations can ensure compliance with these evolving regulations while balancing the need for secure and seamless digital identity solutions. Key challenges such as data protection, cross-border data flows, and managing consent will be addressed, along with practical strategies for navigating the regulatory landscape to avoid penalties and build trust with users.
4:25 pm - 4:55 pm
Case Study | Preparing for Digital Verifiable Credentials
Brian Lee -
Principal Solution Architect, Digital Identity and Verifiable Credentials progra,
Services NSW
In this talk, learn about the core concepts behind digital verifiable credentials, how they work, and what they mean for businesses and consumers. Brian will also share some insights from Service NSW pilot programs to help you get ready for this shift.
Brian Lee
Principal Solution Architect, Digital Identity and Verifiable Credentials prograServices NSW
