Agenda Day 1
8:50 am - 9:00 am
Chair's Opening Remarks
Digital Identity Leaders Morning
9:00 am - 9:30 am
The Federal Digital Identity Landscape: What Every Leader Needs to Know
Lindsay Deguara -
Digital ID Policy and Regulation,
ACCC
Jonathon Thorpe - Chief Operating Officer, Services Australia
Ian Opperman - Commissioner, Accc
Key Takeaways:
- Digital identity is now legislated, scrutinised and mission-critical.
- What government and enterprise leaders must prioritise across authentication, access governance and trust
9:30 am - 10:00 am
Panel Discussion: NSW Government's Digital Identity Strategy in Action
Laura Christie -
Government Chief Information and Digital Officer, Deputy Secretary,
NSW Department of Customer Service
Elizabeth Mildwater - Secretary, NSW Department of Customer Service
Greg Wells - Chief Executive Officer, Service NSW
Key Takeaways
- Updates from NSW Government regarding Digital Identity
- Navigating how digital identity policy translates into service delivery for citizens
- The role of community trust and public communication in digital identity adoption
- Where NSW sits in the national Digital Identity roadmap and what comes after 2026
Laura Christie
Government Chief Information and Digital Officer, Deputy SecretaryNSW Department of Customer Service
10:00 am - 10:20 am
Speed Networking
A fast-paced, structured session designed to maximise the number of meaningful connections you make.
10:20 am - 10:50 am
How ACIC Is Embedding Digital ID Into Police Checking Services
Jeremy Johnson -
Executive Director Policing Information and Checking Services,
ACIC
Key Takeaways:
- ACIC’s implementation of Digital ID within Police Checking Systems
- Updates to their contracts for services who can carry out checking systems
- How high-assurance identity verification is transforming the accuracy and speed of police checks
10:50 am - 11:20 am
Fireside Chat: Enabling the Conditions for Digital Identity Adoption
Rick Iversen -
Head of Connect ID,
AP+
Digital ID is being increasingly adopted by businesses to minimise data and fraud risk and improve customer journeys. ConnectID works with many participants, enabling digital ID across their channels. Frequently, the shift to digital ID adoption requires significant regulatory/business process disruption by businesses, and we will explore how a major ConnectID participant overcame the challenges of implementation and adoption to deliver great outcomes for their customers and themselves.
11:20 am - 11:50 am
Morning Recharge in the Expo
Interactive Discussion Groups
How far should automation go in identity decisioning before governance pushes back?
How organisations are modernising IAM to manage identities, roles, and access across distributed environments, hybrid workforces, and evolving threat surfaces.
12:50 pm - 1:50 pm
Lunch Break & VIP Hosted Lunches
No sales pitches. No distractions. Just candid, strategic conversations with the decision-makers shaping the future of identity, trust, and digital service delivery.
Key Takeaways
- Not a theoretical debate. Real trade-offs between control, agility and assurance in 2026.
- How to evaluate which architecture model fits your organisation's risk profile and regulatory obligations
- Common failure points when organisations migrate between identity architectures mid-programme
- What high-performing organisations are getting right that others are still missing
Key Takeaways
- Incremental upgrade paths for legacy-heavy environments, avoiding the multi-year rewrite trap.
- How to sequence modernisation work so critical services remain available throughout the transition
- Governance structures that keep stakeholders aligned when timelines and budgets are under pressure
- Real examples of phased IAM transformation
Key Takeaways:
- Decisions, not just alerts and dashboards
- How to define policy thresholds that trigger enforcement without generating excessive false positives
- Integrating authentication signals across identity providers, SIEMs and access management platforms
- Building auditability into automated enforcement so decisions can be reviewed and challenged
Identity Under Attack: Governance, Response & Recovery
3:50 pm - 4:20 pm
Panel Discussion: The Digital Identity & Authentication Arms Race
Arun Singh -
Chief Information Security Officer,
Tyro
Fatima Hoblos - Engineer - Identity and Access Management, Kmart Group
Girish Darda - Head of Security, Littlepay
Key Takeaways:
- Why getting your identity foundations right early creates a competitive advantage.
- How cross-functional alignment between Digital, Security and FinCrime accelerates outcomes.
- What it takes to stay ahead in an endless arms race with sophisticated fraudsters.
- The role of threat intelligence sharing across sectors in keeping pace with evolving attack vectors
4:20 pm - 4:50 pm
Harnessing Intelligent Detection to Stay Ahead of Identity Fraud
Joe Varkey -
Principal Security Architect,
AIA Australia
Key Takeaways:
- Strategies to correctly integrate AI while maintaining robust frameworks
- How to use automated intervention without sacrificing auditability or introducing new points of failure
4:50 pm - 5:20 pm
Panel Discussion: Governing Identity Across Enterprise
Reema Roche -
Senior Manager, Information Technology Security Risk,
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Girish Darda - Head of Security, Littlepay
Key Takeaways:
- Who owns identity risk?
- How to align cyber, IAM, privacy, fraud and digital transformation under one accountable framework.
- How to identify gaps before they become crises, and what recovery looks like when it does.
- How to implement upgrades to existing systems in a streamlined manner.
