The one-stop-shop for organisations involved in
authenticating human identity
12-13 June 2024
|Pullman on the Park, Melbourne
Conference Day 1: Wednesday, 12th June 2024
Morning Sessions
8:15 am - 8:50 am
Registration and Morning Coffee
8:50 am - 9:00 am
Conference Day 1 Opening Remarks
9:00 am - 9:30 am
Digital Identity Executive Panel: THE FUTURE OF DIGITAL IDENTITY MANAGEMENT
Philip Muehleck -
Program Delivery Senior Executive,
Service NSW
Vishal Koul - IT Strategy and Architecture Lead, Insurance Provider
Explore the latest developments and future trends in digital identity management, with insights from top industry executives on the technological innovations reshaping the landscape. Delve into the critical aspects of security surrounding digital identities, as the panel discusses robust strategies and best practices to safeguard personal information in an increasingly interconnected world. Gain valuable strategic insights from executive perspectives on how digital identity management plays a pivotal role in organisational strategies, customer experiences, and the broader digital transformation landscape.
9:30 am - 10:00 am
Keynote Case Study: BUILDING A ROBUST DIGITAL IDENTITY STRATEGY
In an era dominated by digital interactions, the foundation of a secure and seamless online experience rests upon a robust digital identity strategy. This session will provide insights into crafting strategies that not only enhance security but also prioritise user experience and compliance with evolving regulations.
Focus Areas:
• Establishing a comprehensive approach aligning with organisational goals.
• Implementing robust encryption, authentication, and risk management measures. • Designing strategies that are scalable and compatible with emerging technologies.
10:00 am - 10:20 am
DIGITAL IDENTITY WEEK CONNECTIONS
Say hello to your fellow Digital Identity peers as we get set of an interactive, immersive, and informative couple of days!
10:50 am - 11:20 am
Panel Discussion: PRACTICAL STEPS FOR ACHIEVING DIGITAL IDENTITY AT SCALE AND BUILDING NETWORK RESILIENCE
In the rapidly evolving landscape of digital identity, scalability is a pivotal challenge. Our discussion will explore actionable strategies for organisations aiming to expand their digital identity initiatives efficiently. From leveraging advanced technologies to establishing interoperable frameworks, panelists will share practical insights on overcoming obstacles and fostering growth. Additionally, we’ll focus on the intricacies of building scale in the network, ensuring reliability and adaptability to accommodate the increasing demands of digital identity services.
10:50 am - 11:20 am
CUSTOMER IDENTITY AND ACCESS MANAGEMENT: BUY OR BUILD?
Rupesh Ramachandran -
Head of Technology - Digital Identity and Access,
National Australia Bank
Igor Janicijevic - Principal Engineer - Digital Access Platform, National Australia Bank
In the realm of digital security, the ongoing debate centres on Customer Identity and Access Management (CIAM), posing the pivotal question: to buy or to build? This critical decision confronts organisations with the challenge of choosing between off-the-shelf CIAM solutions and developing bespoke systems tailored to their unique needs. As businesses grapple with the imperative of safeguarding customer identities and ensuring seamless access, the buy-versus-build debate adds a layer of complexity to strategic decision-making in the ever-evolving landscape of digital identity management.
Rupesh Ramachandran
Head of Technology - Digital Identity and AccessNational Australia Bank
11:20 am - 11:40 am
Q&A Quickfire – Your Questions Answered by the Experts
11:40 am - 12:00 pm
Digital Identity Week: Transformation Demonstration Drive
Digital Identity Week is all about making that critical connections that will help you transform, accelerate, and revolutionise your enterprise. During this session, you will get the chance to hear from solution providers during a short showcase of their innovative solutions that can form part and benefit your vision.
12:00 pm - 12:30 pm
Morning Break and Industry Insight
Enjoy a coffee and morning snack with a side of lively conversations with your peers!
IT IS TIME TO ACCELERATE YOUR ENTERPRISE’S OPPORTUNITY WITH THE INPUT, ADVICE, PERSPECTIVE, AND EXPERIENCE OF YOUR PEERS!
During this part of the event, attendees attend their pre-selected interactive discussions. Delegates can select 3 x interactive discussion groups, each lasting 30 minutes. Discussion groups are hosted by experts and kept intimate to allow all attendees the opportunity to discuss your most pressing questions in an informal yet constructive approach to problem solving.
INTERACTIVE DISCUSSION GROUPS
IDG A
12:30 pm - 2:10 pm IDG A: Customer Digital Identity Sarah Miles - Former The Privacy Champion (Senior Privacy Officer), ABC
IDG B
12:30 pm - 2:10 pm IDG B: Employee Digital IdentityIDG C
12:30 pm - 2:10 pm IDG C: Citizen Digital IdentityIDG D
12:30 pm - 2:10 pm IDG D: IAM TechnologyIDG E
12:30 pm - 2:10 pm IDG E: IAM Cybersecurity RisksIDG F
12:30 pm - 2:10 pm IDG F: Digital Identity ArchitectureLunch Break
2:10 pm - 3:10 pm
Lunch Break and Industry Insight
Enjoy lunch with a side of lively conversation with your peers!
Track Session
DIGITAL IDENTITY TECH & STRAT FOR ENTERPRISE
3:10 pm - 3:40 pm OPTIMISING THE CUSTOMER JOURNEY: UNIFYING PROCESSES, ENHANCING EFFICIENCY, AND ENSURING PRIVACY Oakley Kaddish - Head of Product | Customer Identity & Digital Responsibility, endeavourXThis session discusses a strategic approach to understanding and streamlining the customer journey. This session will explore the potential of building a unified product that consolidates these processes into a singular, user-friendly platform, eliminating unnecessary complexities and enhancing efficiency.
· Single verification system across all affiliated brands, cutting costs and time spent on repeated identity requests.
· Leveraging blockchain technology ensures privacy by design.
· Focusing on the Minimum Viable Product (MVP) for same-day delivery
· Roadmap to address friction points for drivers and customers, transforming identity verification into a seamless, secure, and customer-centric process.
DIGITAL IDENTITY TECH & STRAT FOR ENTERPRISE
3:40 pm - 4:10 pm STRATEGIES FOR SAFEGUARDING IDENTITIES AGAINST EVOLVING CYBER SECURITY THREATS Didar Chy - Information Technology Security Architect, Reserve Bank of AustraliaAbhijitt Mukharjji - Enterprise Security Architect, Global ICT, Lendlease
As the digital landscape advances, so does the sophistication of cyber threats against sensitive information. In this session, we unravel the strategies essential for fortifying digital identities in the face of a relentless and expanding spectrum of cyber threats. From insights gained on the front lines of cybersecurity to proactive defence measures, discover actionable approaches to enhance the resilience of digital identities.
DIGITAL IDENTITY TECH & STRAT FOR ENTERPRISE
4:10 pm - 4:40 pm DIGITAL IDENTITY IN GOOGLE WALLETThis session looks into the intricate landscape of Digital Identity within the context of Google Wallet. Unravel the evolution of digital identification systems and their pivotal role in shaping secure, seamless, and user-friendly transactions. Gain insights into the technological innovations and strategic considerations that underpin Google Wallet's approach to managing digital identities, ensuring privacy, and enhancing user experience. This session promises to be a thought-provoking exploration of the intersection between cutting-edge technology and the fundamental aspects of personal and financial security in the digital age, offering attendees a deeper understanding of the challenges and opportunities inherent in the realm of digital identity within the context of a widely adopted digital wallet platform.
DIGITAL IDENTITY TECH & STRAT FOR ENTERPRISE
4:40 pm - 5:00 pm Q&A Quickfire – Your Questions Answered by the ExpertsDIGITAL IDENTITY TECH & STRAT FOR GOVERNMENT
3:10 pm - 3:40 pm DIGITAL ID DOCUMENTThis session will provide a comprehensive examination of the challenges, strategies, and outcomes associated with the transition from traditional to digital identification. Learn how NSW navigated legal and security considerations, leveraged technology for seamless integration, and enhanced user experience in the realm of digital identity documents.
DIGITAL IDENTITY TECH & STRAT FOR GOVERNMENT
3:40 pm - 4:10 pm BUILDING STRONG FOUNDATIONS: A ROADMAP FOR DIGITAL IDENTITY MATURITYUnlock the secrets to establishing robust foundations in the realm of digital identity. This session will focus on developing a strategic roadmap for the implementation of multifactor authentication and privileged access management. Dive into key elements crucial for fortifying digital security and gain practical insights on navigating the implementation journey. This session explores actionable steps and a clear roadmap to elevate your organisation's digital identity maturity, ensuring a resilient and secure foundation for the future.
DIGITAL IDENTITY TECH & STRAT FOR GOVERNMENT
4:10 pm - 4:40 pm GOVERNMENT INTEROPERABILITY CHALLENGES IN DIGITAL IDENTITY Mark Verstege - Lead Architect, Banking and Information Security for the Consumer Data Right, Commonwealth TreasuryGovernments over the world are faced with the intricate task of integrating disparate systems across agencies, each operating with distinct protocols. This session delves into the challenges posed by diverse technological standards, legacy systems, and conflicting data structures hindering the creation of a seamless identity ecosystem.
Mark Verstege
Lead Architect, Banking and Information Security for the Consumer Data RightCommonwealth Treasury
DIGITAL IDENTITY TECH & STRAT FOR GOVERNMENT
4:40 pm - 5:00 pm Q&A Quickfire – Your Questions Answered by the Experts
5:00 pm - 5:30 pm
Afternoon Break and Industry Insight
Enjoy an afternoon break and snacks with a side of lively conversations with your peers!
5:30 pm - 6:00 pm
DIGITAL IDENTITY MANAGEMENT & LEADERSHIP
In an era where digital identities are becoming paramount, understanding how organisations can effectively manage the associated changes is critical. Delve into the challenges and opportunities posed by the evolving digital identity landscape, discussing practical strategies for seamless integration, user adoption, and organisational adaptation. Uncover insights on fostering a culture of continuous learning and adaptation to ensure a smooth transition into the digital identity paradigm.
6:00 pm - 6:30 pm
MAINTAINING A HUMAN TOUCH THROUGH A DIGITAL EXPERIENCE
Sarah Miles -
Former The Privacy Champion (Senior Privacy Officer),
ABC
Examine strategies and technologies that prioritise user-centric design, allowing individuals to maintain a sense of control and personalisation over their digital identities. Delve into ethical considerations surrounding the collection, storage and usage of digital identity data.
6:30 pm - 7:00 pm
DIGITAL IDENTITY WEEK COCKTAIL RECEPTION
Enjoy your new connections through a unique drinks reception and unwind after a jam-packed day!
