Agenda Day 1

8:50 am - 9:00 am Chair's Opening Remarks

Key Takeaways:

Updates from voices across the federal Digital Identity landscape

What government and enterprise leaders must prioritise across authentication, access governance and trust

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John Shepherd

First Assistant Secretary, Digital Id and Data Policy Division
Australian Government Department of Finance

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John Shepherd

First Assistant Secretary, Digital Id and Data Policy Division
Australian Government Department of Finance

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Ian Opperman

Commissioner
Accc

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Lindsay Deguara

Digital ID Policy and Regulation
ACCC

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Jonathon Thorpe

Chief Operating Officer
Services Australia

Key Takeaways

 - Updates from NSW Government regarding Digital Identity

 - Navigating how digital identity policy translates into service delivery for citizens

 - The role of community trust and public communication in digital identity adoption

 - Where NSW sits in the national Digital Identity roadmap and what comes after 2026 

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Laura Christie

Government Chief Information and Digital Officer, Deputy Secretary
NSW Department of Customer Service

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Elizabeth Mildwater

Secretary
NSW Department of Customer Service

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Greg Wells

Chief Executive Officer
Service NSW

9:55 am - 10:25 am Biometric & Identity Verification Technology

Reserved for Partner 

10:25 am - 10:40 am Speed Networking

A fast-paced, structured session designed to maximise the number of meaningful connections you make. 

  • Who owns identity risk? How to align cyber, privacy, fraud and digital transformation under one accountable framework 

  • How to identify gaps before they become crises, and what recovery looks like when it does 

  • How to implement upgrades to existing systems in a streamlined manner 


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Vanessa Gale

Head of Identity and Access Management
Latitude Financial

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Reema Roche

Assistant Director - Customer Identity and Access Management
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Neil Howell

Senior Systems Administrator (Identity Access Management)
University of Sydney

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Girish Darda

Head of Security
Littlepay

11:10 am - 11:40 am Case Study: How ACIC Is Embedding Digital ID Into Police Checking Services

Jeremy Johnson - Executive Director Policing Information and Checking Services, ACIC

Key Takeaways:

 - ACIC’s implementation of Digital ID within Police Checking Systems

 - Updates to their contracts for services who can carry out checking systems

 - How high-assurance identity verification is transforming the accuracy and speed of police checks

 - Managing privacy obligations and data minimisation while increasing digital integration 

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Jeremy Johnson

Executive Director Policing Information and Checking Services
ACIC

11:40 am - 12:10 pm Morning Recharge in the Expo

Fuel up, connect, and explore. Your chance to grab a coffee, meet solution partners, and spark new conversations across the Digital Identity and IAM community. 

Interactive Discussion Groups

12:10 pm - 1:40 pm IDG A: AI in Authentication: Where Do You Draw the Line?

How far should automation go in identity decisioning before governance pushes back?

12:10 pm - 1:40 pm IDG D: Driving Enterprise Identity Transformation at Scale
How leading enterprises are modernising identity platforms to improve agility, enable digital trust, and support complex business models and customer ecosystems

12:10 pm - 1:40 pm IDG B: Rethinking IAM for a Decentralised, Risk-Aware World

How organisations are modernising IAM to manage identities, roles, and access across distributed environments, hybrid workforces, and evolving threat surfaces. 

12:10 pm - 1:40 pm IDG E: Machine Identity Is Now the Majority
APIs, bots and AI agents: How do you govern what you can’t manually review? 

12:10 pm - 1:40 pm IDG C: Fraud-Resistant Identity Without Killing Experience
Stopping scams and synthetic IDs without creating onboarding friction. 

12:10 pm - 1:40 pm IDG F: Scaling What Works: From Pilots to Ecosystem Adoption
How to move from localised innovation to scaled solutions: Tackling procurement, change management, and ecosystem-wide implementation challenges. 

1:40 pm - 2:40 pm Lunch Break & VIP Hosted Lunches

Join us in the expo hall for a relaxed networking lunch with the full Digital Identity and IAM community. Connect with peers, explore the exhibition, and recharge for the afternoon ahead. For invited guests, exclusive VIP lunches will run concurrently, bringing senior leaders and select partners together for high-impact conversations in a more intimate setting.

Authentication & Access Under Real-World Pressure 

2:40 pm - 3:10 pm Case Study: Centralised, Decentralised or Federated? The Architecture Decisions That Actually Matter

Aidan Turner - Head of Cyber Security Engineering, Downer EDI Ltd

Key Takeaways

 - Not a theoretical debate. Real trade-offs between control, agility and assurance in 2026.

 - How to evaluate which architecture model fits your organisation's risk profile and regulatory obligations

 - Common failure points when organisations migrate between identity architectures mid-programme

 - What high-performing organisations are getting right that others are still missing 

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Aidan Turner

Head of Cyber Security Engineering
Downer EDI Ltd

3:10 pm - 3:30 pm Case Study: Modernising IAM Without Breaking Production

Gopal Arun - Senior Manager - Identity and Access, NSW Department of Education

Key Takeaways

 - Incremental upgrade paths for legacy-heavy environments, avoiding the multi-year rewrite trap. 

 - How to sequence modernisation work so critical services remain available throughout the transition

 - Governance structures that keep stakeholders aligned when timelines and budgets are under pressure

 - Real examples of phased IAM transformation 

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Gopal Arun

Senior Manager - Identity and Access
NSW Department of Education

3:30 pm - 3:50 pm Enterprise Identity & Access Management Platforms

Reserved for Partner 

3:50 pm - 4:20 pm Afternoon Recharge in the Expo

Reserved for Partner 

Key Takeaways:

 - Why getting your identity foundations right early creates a competitive advantage.

 - How cross-functional alignment between Digital, Security and FinCrime accelerates outcomes.

 - What it takes to stay ahead in an endless arms race with sophisticated fraudsters.

 - The role of threat intelligence sharing across sectors in keeping pace with evolving attack vectors 

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Arun Singh

Chief Information Security Officer
Tyro

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Girish Darda

Head of Security
Littlepay

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Joe Varkey

Principal Security Architect
AIA Australia

4:50 pm - 5:20 pm Fireside Chat: Enabling the Conditions for Digital Identity Adoption

Rick Iversen - Head of ConnectID, AP+

Key Takeaways:

  • Digital ID is increasingly being adopted by businesses to reduce fraud risk, improve data security, and streamline customer experiences
  • ConnectID enables organisations to implement and scale digital identity solutions across multiple channels
  • Adoption often involves significant regulatory, technical, and business process transformation challenges
  • This chat will explore how a major ConnectID participant successfully navigated implementation to deliver strong customer and business outcomes

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    Rick Iversen

    Head of ConnectID
    AP+

    5:20 pm - 6:20 pm Drinks Reception

    Round off day one with the full Digital Identity and IAM community over drinks and canapés, the conversations that start here are often the most valuable.