Join Minister Jihad Dib as he outlines New South Wales’ digital identity priorities and the government’s broader vision for a trusted, citizen-centric digital ecosystem. This keynote will explore the state’s progress in digital service delivery, the role of trust frameworks, and the path forward in building a secure and inclusive digital future. 

The Hon Jihad Dib MP

Minister for Customer Service and Digital Government
NSW Government

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Explore the key provisions of the Digital ID Act, which was passed in 2024, and how it is shaping the future of digital identity in Australia. Panelists will discuss the opportunities it creates for enhanced security, convenience, and innovation in identity management, while also addressing the risks associated with privacy, security, and potential regulatory gaps. The conversation will also cover the obstacles that organizations may face in adapting to this new legislation, including compliance challenges and the implementation of secure digital identity systems. 

Surjeet Singh

Head of Information Security -Identity & Access Management
REST

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Focus on the regulatory complexities surrounding digital identity management, especially in the context of data privacy laws like GDPR and AML/KYC regulations. Panelists will discuss how organizations can ensure compliance with these evolving regulations while balancing the need for secure and seamless digital identity solutions. Key challenges such as data protection, cross-border data flows, and managing consent will be addressed, along with practical strategies for navigating the regulatory landscape to avoid penalties and build trust with users. 

Kritika Joon

Manager, Emerging Technologies and Innovation
iCareNSW

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Jasmeen Grover

Group General Manager - Resort Guest Innovation & Compliance
Crown Resorts

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This session will provide a comprehensive overview of the Digital Identity Act 2024 and offer practical guidance for organizations seeking to comply with the new legislation. Experts will break down the key provisions of the Act, including accreditation requirements, data privacy safeguards, and compliance measures. Attendees will gain actionable insights into how they can integrate the new regulations into their digital identity strategies, ensure that their systems meet the required standards, and avoid common pitfalls. The session will also cover the steps for achieving accreditation and the importance of maintaining ongoing compliance as the digital identity landscape continues to evolve. 

Fatime Hoblos

Engineer - Identity and Access Management
Kmart

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This session will focus on the unique challenges and strategies for securing digital identities in high-risk environments such as critical infrastructure, financial services, and government sectors. Experts will discuss how sensitive data and identities are increasingly vulnerable to cyber threats, and the advanced security measures needed to protect them. Topics will include multi-factor authentication (MFA), real-time threat detection, and incident response protocols tailored to high-risk environments. Attendees will learn best practices for securing access controls, mitigating insider threats, and ensuring compliance with strict security regulations, with real-world examples of how organizations are managing these risks effectively. 

Aidan Turner

Manager - Identity and Access Management
Downer

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This session will present a detailed case study of how Queensland University of Technology (QUT) has successfully implemented best practices in Identity and Access Management (IAM) to secure digital identities across its campus and online systems. The session will focus on the university’s approach to managing student, staff, and faculty identities while ensuring compliance with evolving security standards. Key topics will include the integration of single sign-on (SSO) solutions, role-based access control (RBAC), and the use of biometrics for identity verification. Attendees will gain insights into the challenges faced and lessons learned during the implementation process, as well as practical recommendations for enhancing IAM strategies in similar educational environments. 

Adam Aurisch

Manager, Information Security and Identity Access Management
Queensland University of Technology

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Get up close with the latest tools driving innovation in the digital identity space. In this interactive demo showcase, leading solution providers will walk you through their platforms—demonstrating how they enable secure identity verification, seamless user experiences, interoperability, and trust at scale. Discover real capabilities, ask questions live, and explore technologies that align with your organisation’s digital identity goals. 

Explore the evolving landscape of identity fraud and the latest strategies for preventing fraud in digital identity systems. As cybercriminals become more sophisticated, organizations must adopt advanced measures to protect against identity theft, account takeovers, and other forms of fraud. Panelists will discuss emerging fraud trends in 2025, including the role of AI and machine learning in fraud detection, and the increasing importance of biometric authentication and multi-factor authentication (MFA). The discussion will also cover how organizations can enhance their fraud prevention frameworks, real-time threat detection, and user verification techniques to stay ahead of evolving threats and ensure secure digital identity management. 

Santanu Lodh

Chief Information Security Officer
OFX

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Krishna Bagla

Manager Cyber Security Operations and Implementation
NSW Government

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Didar Chy

Information Technology Security Architect
Reserve Bank of Australia

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In this talk, learn about the core concepts behind digital verifiable credentials, how they work, and what they mean for businesses and consumers. Brian will also share some insights from Service NSW pilot programs to help you get ready for this shift. 

Brian Lee

Principal Solution Architect, Digital Identity and Verifiable Credentials progra
Services NSW

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