Critical Infrastructure Focus-Day

Customer Analytics Exchange, January 27th 2020, Atlanta, GA. One day dedicated to converging data science & marketing analytics to unlock opportunity & growth

The Critical Infrastructure Focus-Day brings together customer insights, analytics and data executives from recognizable brands across multiple industries. Customer analytics empowers insights at the vital crossroads of data science and marketing analytics to better understand the composition, needs and happiness of the customer while providing increased returns to the enterprise.

The one day track addresses executives' needs to streamline communications, maximize the 360 view of the customer and demonstrate true ROI across channels. Customer analytics leaders are making smart decisions on customer relationship and retention by aligning analytics to customer life cycles - getting the right information at the right stage of journey. This involves deploying the right mode - when to centralize, when to hub and spoke and when to have centers of excellence.

The Exchange offers attendees the opportunity to network and gain practical insights to directly apply as they optimize engagement throughout the customer lifecycle in their unique enterprise frameworks.


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Join us for the opportunity to get in front of Customer Analytics executives from some of the world’s largest most recognizable organizations. As a solution provider, you are given exclusive uninterrupted time with pre-qualified senior executives with whom you are seeking to forge a new and lasting partnership.

Sponsorship Opportunities


Meet the speakers

The evolving operating model of the customer analytics team, maximizing the 360-degree view of the customer: solidifying your customer data foundation, super-charging brands amidst changing consumer trends, streamlining a strategic social listening roadmap to maximize impact, working together, CDPs and DMPs, measuring and evangelizing to improve customer analytics maturity, refocusing customer analytics, gen Z and beyond.