While the value of structured data is relatively well understood in the world of FinCrime risk management, the field – and value - of unstructured data is somewhat less studied but can provide equally vital insight for compliance and AFC professionals. Given recent changes in customer behaviour and the increased number of communications channels available, tracking ALL customer activity and communications could make the difference in developing a more complete risk outlook and helping you manage this more effectively for your firm. This panel discussion will cover:

• New channels, less formal communications and understanding emojis; What is unstructured data in the context of identifying FinCrime risks, and how has this changed in the recent past?
• Overcoming the typical challenges in making unstructured data usable and incorporating it into AI and ML risk management models or other risk management processes
• Why is this potentially so valuable - what insights can this type of data offer to help you manage your anti-financial crime risks over and above traditional data sources?